Frequently Asked Questions

Frequently Asked Questions (FAQs)

After I send in my Application Form what is the process from then?

 

 

 

 

 

 

We pride ourselves on processing our membership applications within a few days. our Manager – Membership and Development, Angus Porter will usually be back to you within 24-48 hours.

Provided everything is provided to process your membership we will work out the method of payment and once you’re financial you are good to play and start enjoying the benefits of your membership.

Technically your membership requires approval from our Board of Directors who meet monthly, however we provide you with a temporary membership with the same rights as you will have until after this formality. This won’t have any effect on your membership rights and privileges.

How much to play in competitions at Carbrook?

We have competitions and the appropriate fee on the following days:

Monday – $11

Tuesday (Ladies only) – $13

Wednesday – $15

Thursday – Veterans  – $13

Friday – 9 hole competition (subject to other commitments) – $5

Saturday – $15

Sunday – $15

 

When you arrive and register with our Pro Shop staff you will simply pay the appropriate competition fee in exchange for your scorecard. The staff will register you into the competition for the day.

 

What happens if I don't know anyone when I join? Can you help get me started?

 

The good news is it won’t be long until you have met some new friends at Carbrook, as our members are very welcoming and friendly. Just put your name down in a group on the timesheet and our proshop staff will introduce you to the group before you tee off.

 

Can you explain what happens with the monthly payment options?

Once we have received your monthly payment forms, we will process 1 month installment and the annual admin fee of $40 (Direct Debit) or $55 (Credit Card) in your first payment.

Following the initial payment, we run our Monthly Payments on the 1st of each month (or the first business day if its a weekend).

If you do opt for monthly payments when yearly subscriptions come around you won’t have to do a thing! We will just roll over into the new year (note the first installment of the year includes the annual admin fee).

If you did want to cancel your membership at the end of the year, we just require notice in writing (email is fine) and we will cease any further payments.

 

 

 

When does Carbrook's membership year start and end, and what happens when I join mid-year?

 

Our membership year is the 1st October to 30th September.

If you join mid-year we work off a pro-rata basis so you will just have to pay for the months remaining in the year.

For Example if you joined at the start of January you will pay for 9 months or 3/4 of the annual fee.

 

 

 

To be eligible for the Championship events at the Club what do I need to do?

 

To be able to win our Championship events you must be a one of the following categories:

  • 7 Day (Ordinary)
  • Intermediate 1
  • Junior
  • Life
  • Corporate

If you are not one of these members you can still compete in this events and play for daily prizes, you just cannot win the overall Championship event.

A full listing of our Championship Conditions (Rules) is available on our website

How do I get my handicap if I have never had one or was a member of a club in the past?

If you had a handicap already that was listed on GolfLink at any previous Golf Club this will be transferred across to Carbrook on the same handicap you held previously.

If you do not have a handicap you will need to play 3 rounds of 18 holes (can be played at any course), or 6 rounds of 9 holes or any combination of 9 and 18 holes to get to 54 holes, and return these cards to our Pro Shop or office. This will allow us to issue with an official GA (Golf Australia) handicap.

In the case you held a handicap many years ago and haven’t played for a long time, or have had an injury or health issues that affects your playing ability, then we have the ability to re-assess your handicap but we will need a minimum of 3 x 18 holes to be able to do this.

How do I make a booking?

Whether you are playing socially or competition, at 6:30 am or 4:30 pm we require everyone to book in for their game. This ensures you arrive with certainty you can get a game and helps us manage our players on the course.

DOWNLOAD APP

To book in we have an app and the club website that you can use to book your game online, or if you are a little old school, you can just call the Pro Shop (07 3287 6499 – option 1)and they will book your game for you.

Can I book a cart online?

Yes our members can easily add a cart to their booking when using the app or our members website.

Do my guests receive a better rate if they are playing with me as a member?

Yes, we do offer Member’s Guest rates so you can show off your course to your friends, which are outlined below:

Monday – Tuesday: $25

Wednesday – Friday: $30

Sunday Morning – $35

Sunday after 11am – $30

Twilight after 2pm Midweek (3:15pm Weekend): $20

note – These rates are subject to change.